Questions, answered
Everything you might wonder before commissioning a DANHOV piece — metals, sizing, timing, warranty, and the way we work.
Every DANHOV piece is made in platinum or in 14-karat (58.5%) or 18-karat (75%) gold, in yellow, white or rose. White-gold pieces are rhodium-plated for brightness; the first re-plating is complimentary.
Each product page shows the price of the piece in the metal and side stones you choose. Prices follow the gold and platinum markets and are updated twice a day; the price you see when you check out is the price you pay. The centre diamond of an engagement ring is chosen and priced separately.
Both. Most settings can be made with natural or lab-grown side stones, and you choose the centre diamond from natural and lab-grown diamonds in every shape, most with a grading report from GIA, IGI or another independent laboratory (each listing names the lab). Natural and lab-grown diamonds are the same material; lab-grown diamonds cost less.
Every piece is made to order in our Los Angeles atelier, typically 3 weeks from confirmed order including shipping. Rush orders are considered case by case.
Yes. We make any size, including half and quarter sizes, in platinum or 14k or 18k gold in yellow, white or rose, with natural or lab-grown diamonds (other gemstones on request), and engrave the inside of the band with up to 25 characters at no charge. For a design of your own, book an appointment.
Every DANHOV piece carries a lifetime manufacturer's warranty against defects in materials and workmanship. We also offer complimentary professional cleaning of DANHOV pieces every 6 to 12 months.
Shipping within the US is complimentary and fully insured, by FedEx Priority Overnight with signature required. Online checkout ships within the United States; for delivery elsewhere, email cs@danhov.com and we will arrange a fully insured shipment. Production plus shipping is typically 3 weeks from confirmed order.
Returns are accepted within 20 days of purchase for undamaged pieces in new, unused condition, with a prepaid FedEx label for US and Canadian customers. Restocking fees apply to diamonds (25% natural, 40% lab-grown), engraved pieces carry a $25 re-polishing fee, and custom orders cannot be returned. Refunds go to the original payment method within two weeks of receiving the return.
Yes. One complimentary resize, one size up or down, is included within 60 days of delivery on most rings. Bands with diamonds three-quarters or more of the way around are limited to half-size adjustments, and some designs, such as tension rings, cannot be resized.
DANHOV was founded in Los Angeles, California in 1984 by master jeweler Jack Hovsepian. Our atelier is still in Los Angeles, where every piece is handcrafted to order. Private appointments are available at the atelier or by video.
Our approach to responsibility is rooted in local craftsmanship and making to order: every piece is handcrafted in Los Angeles for the person who ordered it, never mass-produced, and made to be kept and cared for for a lifetime. Ask us about the materials and sourcing of your specific piece at cs@danhov.com.
Book on our appointments page. Consultations are private, with a DANHOV specialist, at our Los Angeles atelier or by video, and there is nothing to pay to book.
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